Refund Policy
Refund and Cancellation Policy
- A full refund will be made if you secede to cancel our services within 5 days of making the payment.
- If you choose to terminate our services after the initial 5 days then you will be charged an amount equivalent to the working hours put into the project. The balance will be credited to the account from which you made the payment within 45 days of cancellation.
- Cancellation of any service renewal should be done 10 days prior to the start of the next billing cycle.
- If cancellations are made after the start of the billing cycle then an amount equivalent to the working hours put into the project during that month will be billable, which the clients will be entitled to pay.
- If you signed up for our services but did not make use of them then you are still entitled to pay us.
No Refund Policy for Digital Products:
Thank you for purchasing our digital product. This policy outlines the terms and conditions regarding refunds for digital products offered by Shivananda Machandra. By making a purchase, you agree to be bound by this policy.
- Scope: This policy applies to all digital products purchased or downloaded from Shivananda Machandra, including but not limited to social media templates, graphics, presets, fonts, icons, and any other digital goods.
- No Refunds: All sales of digital products from Shivananda Machandra are final and non-refundable. Once the digital product has been purchased and downloaded, we cannot offer any refunds or exchanges.
- Product Descriptions: We make every effort to accurately describe our digital products, including providing detailed product information, specifications, and images. It is your responsibility to carefully review the product description before making a purchase. If you have any questions or need further clarification, please contact our customer support before making a purchase.
- Technical Support: We strive to provide excellent customer support for any technical issues related to our digital products. If you encounter any technical difficulties or need assistance, please reach out to our customer support team, and we will make every effort to help you resolve the issue.
- Intellectual Property: All intellectual property rights, including copyrights and trademarks, associated with our digital products are retained by Shivananda Machandra. Purchasing a digital product does not grant you the right to resell, distribute, or modify the product for commercial purposes without prior written consent from Shivananda Machandra.
- Unauthorized: Use Any unauthorized use, sharing, or distribution of our digital products is strictly prohibited. It is your responsibility to protect the digital product from unauthorized access or use. In the event of unauthorized use, Shivananda Machandra reserves the right to take legal action to protect its intellectual property rights.
- Exceptions: In exceptional cases, such as a proven defect in the digital product that renders it unusable, Shivananda Machandra may, at its sole discretion, consider issuing a refund or providing a replacement. Such cases will be handled on a case-by-case basis and require thorough investigation by our customer support team.
- Changes to the Policy: Shivananda Machandra reserves the right to modify or update this refund policy at any time without prior notice. The updated policy will be effective immediately upon posting on our website. It is your responsibility to review the policy periodically for any changes.
By purchasing our digital products, you acknowledge that you have read, understood, and agreed to this No Refund Policy for Digital Products.
If you have any questions or concerns regarding this policy, please contact our customer support team at info@shivanand.in Thank you for your understanding and cooperation.